TOSOH HLC-723G8 ANALYZER G8 021560

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a health professional report with the FDA on 2019-04-25 for TOSOH HLC-723G8 ANALYZER G8 021560 manufactured by Tosoh Corporation.

Event Text Entries

[147063816] Field service engineers (fse) evaluated the sensor on the g8 analyzers at the customers' sites. The g8 analyzers were repaired and returned to operational status. The fses replaced the pia boards (sensors) to resolve the reported events. The 5 pia boards (sensors) were returned for investigation to the tosoh instrument service center (isc). Isc was able to confirm failure of the boards in 4 of the 5 events were likely due to faulty circuits. One (1) of the 5 events could not be replicated by isc.
Patient Sequence No: 1, Text Type: N, H10


[147063817] This report summarizes 5 malfunction events on the g8 analyzer. The review of these events indicated that the g8 analyzer experienced sensor error messages, which caused delayed reporting of hemoglobin a1c (hba1c) patient results. These reports were received from various sources. There was no indication of patient intervention or adverse health consequences due to the delayed reporting of test results. None of these events necessitated remedial action to prevent an unreasonable risk of substantial harm to the public health.
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number8031673-2019-00131
MDR Report Key8552833
Report SourceHEALTH PROFESSIONAL
Date Received2019-04-25
Date of Report2019-10-30
Date Mfgr Received2019-02-26
Date Added to Maude2019-04-25
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Health Professional0
Initial Report to FDA0
Report to FDA3
Event Location3
Manufacturer ContactMS. DORIA ESQUIVEL
Manufacturer StreetSHIBA-KOEN FIRST BUILDING 3-8-2 SHIBA
Manufacturer CityMINATO-KU, TOKYO 1058623
Manufacturer CountryJA
Manufacturer Postal1058623
Manufacturer G1TOSOH CORPORATION
Manufacturer StreetSHIBA-KOEN FIRST BUILDING 3-8-2 SHIBA
Manufacturer CityMINATO-KU, TOKYO 1058623
Manufacturer CountryJA
Manufacturer Postal Code1058623
Single Use3
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NameTOSOH HLC-723G8 ANALYZER G8
Generic NameG8
Product CodeLCP
Date Received2019-04-25
Model NumberG8
Catalog Number021560
Device AvailabilityY
Device AgeDA
Device Eval'ed by Mfgr*
Device Sequence No1
Device Event Key0
ManufacturerTOSOH CORPORATION
Manufacturer AddressSHIBA-KOEN FIRST BUILDING 3-8-2 SHIBA MINATO-KU, TOKYO 1058623 JA 1058623


Patients

Patient NumberTreatmentOutcomeDate
10 2019-04-25

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